Shipping policy
Countries We Ship To
We currently ship to the following countries: **Algeria, Angola, Argentina, Australia, Austria, Bahrain, Bangladesh, Belarus, Belgium, Brazil, Cambodia, Cameroon, Canada, Chile, Colombia, Costa Rica, Côte d’Ivoire, Czechia, Denmark, Dominican Republic, Ecuador, Egypt, El Salvador, Ethiopia, Finland, France, Georgia, Germany, Ghana, Greece, Guatemala, Hong Kong, Hungary, India, Indonesia, Ireland, Israel, Italy, Japan, Jordan, Kazakhstan, Kenya, Kuwait, Lebanon, Madagascar, Malaysia, Mauritius, Mexico, Morocco, Mozambique, Myanmar (Burma), Nepal, Netherlands, New Zealand, Nicaragua, Nigeria, Norway, Oman, Pakistan, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Romania, Russia, Saudi Arabia, Senegal, Singapore, Slovakia, South Africa, South Korea, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Tanzania, Thailand, Tunisia, Türkiye, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Venezuela, Vietnam, Zambia, and Zimbabwe._
If you have any questions about shipping to your specific region, please contact us directly.
Order Processing & Delivery Times
-
Order Cutoff Time:
- 5:00 PM (GMT–06:00) Central Standard Time (Chicago)
- Orders placed before 5:00 PM CST are processed starting the same day. Orders placed after this cutoff may begin processing the following day.
-
Handling Time:
- 0–2 days, Monday through Sunday.
- This is the time from when your order is placed (and meets the cutoff) until it’s ready to be handed off to the carrier.
-
Transit Time:
- 0–60 days (Monday through Sunday).
- Actual delivery speed will vary by destination country, customs processes, and your chosen shipping method (if applicable).
-
Total Delivery Time Estimate:
- 0–62 business days from the moment an order is placed, factoring in handling and transit. Most orders arrive much sooner, but remote areas or customs delays can prolong delivery.
Shipping Costs & Conditions
We offer free shipping for qualifying orders, as well as flat rates based on order value and weight. Shipping costs are calculated at checkout according to the table below.
| Price × Weight | Weight Range 1<br>(0.0001 kg – 5 kg) | Weight Range 2<br>(5.0001 kg & above) |
|---|---|---|
| $0.01 – $49.99 | $5.00 | $10.00 |
| $50.00 | $5.00 | $5.00 |
| $50.01 & Above | Free Shipping | Free Shipping |
- Free Shipping Over $50.01: Any order total above $50.01 ships free, regardless of weight.
- Orders Exactly $50.00: Shipping costs $5.00 for both weight ranges.
- Orders Under $50.00: Shipping costs range from $5.00 (if under 5 kg) to $10.00 (5.0001 kg or more).
Note: If your country or region imposes duties, VAT, or import taxes, these are the responsibility of the customer.
Shipping Confirmation & Tracking
- Confirmation Email: Once your order ships, you’ll receive an email with a tracking number (when available) so you can follow its progress.
- Carrier Services: Depending on your address, we may ship via USPS, local postal services, or reputable international carriers.
Questions or Concerns?
If you need any help or have concerns about your order, please reach out:
We’re here to ensure you have a smooth and satisfactory experience. Thank you for shopping with CraftnCrumble!